Welcome to the cutthroat, exclusive world of extensions. Watch your back!

When Rachel Nixon loses her job for looking different than people think a stylist should, she makes a bold decision. With no money, no business experience, and no guidance, she opens her own salon.

Soon, she invests massive amounts of time and money in education for a slickly advertised product that—turns out—literally causes people to lose their hair!

Demoralized and despondent, a message from her late grandmother grabs Rachel’s attention:

“Go to China. You're going to start a hair company.”

The rest is history.