Terms of service
RETURNS & EXCHANGES
Due to California State law, there are NO RETURNS. For an exchange to be accepted, purchased hair must be in its original packaging and unopened. Once the exchange is approved, a store credit will be added to the stylist’s profile account.
STYLIST ACCOUNTS
Everything Hand Tied Stylist Accounts ARE NOT TO BE SHARED with your clients so they may purchase their own hair. Billing information has to match the registered stylist’s name. If the information does not match, the order will be canceled.
STYLIST INFORMATION PAGE
By clicking agree you acknowledge that you have read our Stylist Information Page in its entirety.
By clicking agree you acknowledge that you have read our Stylist Information Page in its entirety.
CUTTING WEFTS
We do not recommend cutting the wefts as this will result in shedding. We advise stylists to fold the wefts to fit, rather than cutting them. If you choose to cut a weft, do so at your own risk.
We do not recommend cutting the wefts as this will result in shedding. We advise stylists to fold the wefts to fit, rather than cutting them. If you choose to cut a weft, do so at your own risk.
PRODUCTS TO AVOID
Do not use any products with the following ingredients:
1. Quaternium 80,95,16: Encourages a fast-acting blow-dry and will cause hair breakage.
2. Dimethicone only if followed by Dimethiconol. Do not use if only Dimethicone.
3. Silicone-based products that are not water-soluble will adhere to the hair.
4. Protein-dominant-based products – Hair becomes brittle and will break.
5. Olaplex – it’s a bond-building product, protein-based.
6. Sunscreen with Avobenzone (Butyl Methoxydibenzoylmethane) – It will turn extensions orange. We always advise using caution when using any sunscreen.
7. Moroccan Oil – It will turn hair a shade of orange.
ORDERS & SHIPMENTS
Orders are processed Monday – Friday. Orders received over the weekend (and holidays) will be processed the following business day. All shipments are signature required (no exceptions). Please prepare for an ample delivery time of your products, as we do not guarantee shipment delivery dates.
OPENING PACKAGES
We advise not using scissors or sharp objects to cut into your package when opening. This will prevent accidental damage to your products.
Everything Hand Tied is NOT responsible for any of the above situations that may occur.
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
